Будь ласка, використовуйте цей ідентифікатор, щоб цитувати або посилатися на цей матеріал: https://ea.donntu.edu.ua/jspui/handle/123456789/32256
Назва: УПРАВЛІННЯ ЛОГІСТИЧНОЮ ДІЯЛЬНІСТЮ ЕНЕРГОПОСТАЧАЛЬНИХ ПІДПРИЄМСТВ
Інші назви: LOGISTICS ACTIVITY MANAGEMENT OF ENERGY SUPPLY ENTERPRISES
Автори: Мізіна, Олена Вікторівна
Амельницька, Олена Володимирівна
Грецька, Ірина Русланівна
Сорока, Ольга Юріївна
Ключові слова: логістична діяльність; логістична система; логістичний менеджмент; логістичний контролінг; логістична стратегія; збалансована система показників оцінки; система CRM.
logistics activity; logistics system; logistics management; logistics controlling; logistics strategy; balanced scorecard; CRM system.
Дата публікації: тра-2020
Видавництво: http://www.economy.nayka.com.ua/?op=1&z=7883
Бібліографічний опис: Ефективна економіка. 2020. № 5.
Короткий огляд (реферат): The article examines the implementation of measures for the formation of the logistics management system and strategies for the development of logistics systems in energy companies. Based on a detailed analysis of the content of the definition of "logistics", the lack of a unified approach to defining the concept among well-known scientists in the field of logistics, as evidenced by its alternative definitions: logistics function, logistics system, logistics process and more. Taking into account the conditions of modern economic development, the components of logistics management tools are outlined, the task of which will be to manage the logistics flows of the enterprise within the logistics chain "supply - production - warehousing - sales". The analysis of existing types of logistics strategies at the management levels is carried out. The systematization of the existing types and kinds of logistics strategies allowed to allocate the existing logistics strategies at the enterprise on four levels and to define interrelation between them. Based on the analysis of the components of the logistics activities of energy companies, its specifics are determined, the advantages of using a logistics approach in the management of energy companies are formed. Based on the analysis of logistics activities and the structure and dynamics of logistics costs of the studied enterprise for three years, measures are proposed for the formation of components of the logistics management system and strategies for the development of the logistics system of the energy company. DTEK Donetsk Electric Networks JSC's logistics needs to be constantly improved due to the dynamic changes in the company's external operating conditions, the emergence of innovative logistics technologies and communication processes, which forces logistics process specialists to systematically evaluate their actions, review and change strategies and plans. The practical implementation of the proposed measures includes proposals for the introduction of the controlling function using a balanced system of evaluation indicators in the logistics management system and the CRM system in the logistics development strategy. Taking into account a balanced system of indicators in the logistic controlling of the enterprise there is a possibility to perform certain specific functions (planning, organization, motivation control). To increase the level of logistics customer service of the company The introduction of the CRM concept in the strategy of development of logistics systems of the energy supply company will increase the level of logistics customer service.
URI (Уніфікований ідентифікатор ресурсу): http://ea.donntu.edu.ua/jspui/handle/123456789/32256
Розташовується у зібраннях:Наукові праці співробітників кафедри УФЕБ

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