Modeling of control of stability of communication channels in development management conditions

Abstract

In the management of communications under the conditions of the development of an industrial enterprise, there are continuous violations in communications due to the poor quality of communication channels or due to unexpected changes in the environment with which communication channels can not exist. To solve this problem, a scientific and methodical approach to controlling the stability of communication channels has been developed in the management of the development of an industrial enterprise, which is based on the consideration of the peculiarities of different types of internal and external communication channels and the use of which makes it possible to identify problems in communications in a timely manner and adapt communication channels to changes in external environment or to the features of internal communications. The methods of formalizing the estimation of the stability of communication channels of an industrial enterprise are developed, providing the basis for their correction or for adjusting managerial decisions in case of distortion of the information received through insufficiently stable communication channels. In order to assess the stability of the communication channels, it is proposed to distinguish between internal and external communication channels. In turn, the internal communication channels can be upright and horizontal. Vertical channels combine subdivisions or individual workers at different levels of the hierarchy, and horizontal channels combine subdivisions or employees of an enterprise that are at the same level of the hierarchy. In addition, it is proposed to distinguish between symmetric and asymmetric channels as well as unitary and binary communication channels. Models for estimating stability are developed for each of the proposed communication channel types. An analysis of the stability of communication channels of an industrial enterprise allows them to be adapted to changes in the external environment or characteristics of internal communications.